Terms of service

 

We prioritise the privacy of our users and are fully committed to safeguarding their personal information. This Privacy Policy clearly outlines the nature of the data collected, its intended usage and the measures taken to secure it.

By using our Services, you are agreeing to the collection, usage and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, we advise that you refrain from using our services.

  1. Introduction

Welcome to Petrous Services. By purchasing digital products from our website (“thevisualstories.co.in”), you agree to abide by these Terms and Conditions (“Terms”). Please read them carefully before making a purchase.

  1. Digital Products

All products available on our Site are digital. Upon successful payment, you will receive a link to download the purchased product.

  1. Payment

All payments are processed through Razorpay. By making a purchase, you agree to comply with Razorpay’s terms and conditions. We accept various payment methods supported by Razorpay.

  1. Delivery

After successful payment, you will receive an email with a download link for the product. Ensure that the email address provided at checkout is correct. If you do not receive the email, please check your spam folder or contact us at help@thevisualstories.co.in

  1. Refunds and Cancellations

Due to the digital nature of our products, all sales are final. We do not offer refunds or cancellations once the purchase is completed and the download link has been sent. However, if you encounter any issues with your download or if the product is found to be defective or not as described, please contact us within 7 days of purchase. We will review your request and, if approved, process a refund within 5-7 working days. The refunded amount will be credited to your original payment method.

  1. License and Usage

By purchasing a digital product, you are granted a non-exclusive, non-transferable license to use the product for personal or commercial purposes, as specified in the product description. Redistribution, resale, or sharing of the digital product is strictly prohibited.

  1. Intellectual Property

All digital products are the intellectual property of [Your Company Name] and are protected by copyright laws. Unauthorized use or distribution of our products is prohibited and will be prosecuted to the fullest extent of the law.

 

 

  1. Limitation of Liability

Petrous Services is not liable for any damages arising from the use or inability to use our digital products. Our liability is limited to the purchase price of the product.

 

  1. Privacy Policy

Introduction

At Petrous Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.

 

Information Collection

We collect personal information when you make a purchase, sign up for our newsletter, or contact us for support. This may include your name, email address, billing address, and payment information.

 

Use of Information

Your personal information is used to process orders, provide customer support, and send updates about our products and services. We may also use your information to improve our website and services.

 

Data Security

We implement a variety of security measures to maintain the safety of your personal information. All transactions are processed through a secure payment gateway provider (Razorpay) and are not stored or processed on our servers.

 

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

 

Cookies

Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

 

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the modification date will be updated.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at jyotsana@thevisualstories.co.in or +91 9999316892.

 

  1. Pricing

All prices for our digital products are listed on the Site and are subject to change without notice. The price at the time of purchase is the final price. We strive to ensure that all pricing information on our website is accurate, but occasionally errors may occur, and we reserve the right to correct any pricing errors.

 

  1. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of the Site after any such changes shall constitute your consent to such changes.

 

  1. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and you irrevocably submit to the exclusive jurisdiction of the courts in Uttar Pradesh, India.

 

  1. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: Jyotsana Gupta

Phone: +91 9999316892

Address: 24112, ATS Paradiso  Sector Chi 4, Greater Noida, Uttar Pradesh – 201308